Service At Nemacolin

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Leave It to Your Butler

Nemacolin’s reputation for stellar service is our greatest pride. From the moment you reserve your stay until long after you’ve returned home, we want you to have the perfect luxury experience — whatever that means to you.

The Butler Can Do It

At Nemacolin, no request is too outrageous. Our expert butlers ensure that every detail is taken care of and every aspect of your stay is absolutely phenomenal. From curated itineraries to round-the-clock service and more, they are here to bring the magic to life.

The Sky’s the Limit

Guests staying at The Grand Lodge, Falling Rock, and The Chateau Club floor enjoy an even more personalized tier of butler services, including luggage packing and unpacking, as well as full bath menus. If you don't have strong preferences about bubble bath now, you will after your stay.

Resort Services

  • Gourmet in-room dining available 24 hours

  • Butler white glove service

  • Personalized turndown service

  • Laundry and dry cleaning

  • Packing and unpacking services

  • Customized mini-bar based on guest preferences

  • Shoeshine service

  • European wake-up service

  • Gourmet in-room dining available 24 hours

  • Butler white glove service

  • Personalized turndown service

  • Laundry and dry cleaning

  • Packing and unpacking services

  • Customized mini-bar based on guest preferences

  • Shoeshine service

  • European wake-up service