Service At Nemacolin
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Leave It to Your Butler
Nemacolin’s reputation for stellar service is our greatest pride. From the moment you reserve your stay until long after you’ve returned home, we want you to have the perfect luxury experience — whatever that means to you.
The Butler Can Do It
At Nemacolin, no request is too outrageous. Our expert butlers ensure that every detail is taken care of and every aspect of your stay is absolutely phenomenal. From curated itineraries to round-the-clock service and more, they are here to bring the magic to life.
The Sky’s the Limit
Guests staying at The Grand Lodge, Falling Rock, and The Chateau Club floor enjoy an even more personalized tier of butler services, including luggage packing and unpacking, as well as bath menus. If you don't have strong preferences about bubble bath now, you will after your stay.
Resort Services at Falling Rock, The Grand Lodge, and The Chateau Club Floor
Gourmet in-room dining available 24 hours
Butler white glove service
Personalized turndown service
Laundry and dry cleaning
Packing and unpacking services
Customized mini-bar based on guest preferences
Shoeshine service
Bath menu
Pillow menu
Gourmet in-room dining available 24 hours
Butler white glove service
Personalized turndown service
Laundry and dry cleaning
Packing and unpacking services
Customized mini-bar based on guest preferences
Shoeshine service
Bath menu
Pillow menu
Resort Services at The Chateau
Butler white glove service
Ironing and steaming
Packing and unpacking
Turndown treat
Butler white glove service
Ironing and steaming
Packing and unpacking
Turndown treat